Trading Commitment

Our goal is to provide exceptional service to all our brokers by delivering on our promises. We have an enthusiastic ‘can do’ attitude; ensure you have direct access to decision makers; and have easy ways of trading to make administration efficient.

We are obsessed with ensuring you receive a great experience when you contact us and promise to:

Make it easy by:

Ensuring you have Instant access to great products
Can contact Expert underwriters immediately for any queries
Issuing all documentation electronically


Empower you by:

Responding to referrals within 24 hours
Issuing new policy documentation instantaneously/ within 24 hours for referrals
Inviting Renewals at least 21 days in advance of renewal


Commit through:

Long term partnerships
Regular visits from our development underwriters
Creation of bespoke solutions where required

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Imperium Insurance Management Ltd is an Appointed Representative of Direct Insurance Group Plc, which is authorised and regulated by the Financial Conduct Authority, Firm Ref No. 306080. You can check this on the Financial Services Register. Direct Insurance Group is covered by the Financial Ombudsman Service. See www.financial-ombudsman.org.uk for details.

Imperium Insurance Management Ltd is registered in England No. 06392108. Registered Office: 129 High Street, Billericay CM12 9AH. Calls may be monitored and recorded for quality assurance purposes.

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Member of the Managing General Agents' Association